7ikot Frequently Asked Questions

You must be at least 21 years old to register and play on 7ikot. This is the minimum legal gambling age in the Philippines under applicable gaming regulations. 7ikot strictly enforces this requirement through identity verification during the KYC process. Any account found to belong to a person under 21 will be immediately closed.

7ikot accepts the following Philippine government-issued IDs for KYC verification:

• Philippine Passport
• SSS / GSIS ID
• PhilHealth ID
• Driver's License
• Unified Multi-Purpose ID (UMID)
• Philippine National ID (PhilSys)

You may also be asked to provide a selfie holding your ID and proof of address (such as a utility bill or bank statement dated within the last 3 months).

No. Each player is permitted to hold only one 7ikot account. Creating multiple accounts is a violation of 7ikot's Terms & Conditions and may result in all associated accounts being permanently closed and any balances being forfeited. If you have forgotten your login details, use the password reset function or contact 7ikot support.

On the 7ikot login page, click Forgot Password and enter the email address linked to your account. You will receive a password reset link by email. Follow the link to set a new password. If you no longer have access to your registered email, contact 7ikot support via live chat for assistance.

7ikot supports a wide range of Philippine payment channels, including:

• E-wallets: GCash, PayMaya
• Online banking: BPI, BDO, Metrobank, UnionBank
• Over-the-counter: Selected 7-Eleven and Cebuana Lhuillier outlets

All transactions are processed in Philippine Peso (PHP / ₱).

The minimum deposit on 7ikot is ₱100 for most payment methods, including GCash and PayMaya. Minimum amounts for bank transfers may vary. Check the Cashier section of your 7ikot account for the current minimums applicable to your preferred payment method.

Deposits via GCash and PayMaya are typically credited to your 7ikot account instantly or within a few minutes. Bank transfers may take up to 30 minutes during business hours. If your deposit has not appeared after 1 hour, please contact 7ikot support with your transaction reference number.

7ikot offers a welcome bonus for new players on their first deposit. The exact bonus amount and terms are displayed on the 7ikot promotions page at the time of registration. All bonuses are subject to wagering requirements before any winnings can be withdrawn. Make sure to read the full bonus terms in your account before claiming any offer.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you must place a total of ₱10,000 in bets before the bonus funds convert to withdrawable cash. Check the specific terms of each 7ikot promotion for the applicable wagering requirement.

Yes. If you prefer to play without bonus funds, you can opt out of any promotion before making a deposit. Simply leave the bonus code field blank during the deposit process, or contact 7ikot support to have bonus opt-out applied to your account. Note that once a bonus has been credited and wagering has begun, it generally cannot be removed without forfeiting the bonus balance.

To withdraw from 7ikot, log in to your account and go to the Cashier section. Select Withdraw, choose your preferred payment method (GCash, PayMaya, BPI, BDO, etc.), enter the amount, and confirm. Make sure your KYC verification is complete before requesting a withdrawal — unverified accounts cannot process withdrawals.

Withdrawal processing times on 7ikot depend on your chosen method:

• GCash / PayMaya: 1–3 business hours
• BPI / BDO / Metrobank: 1–2 business days
• UnionBank: Same day to 1 business day

Withdrawals submitted on weekends or Philippine public holidays may take slightly longer to process. 7ikot aims to process all withdrawal requests as quickly as possible.

The minimum withdrawal amount on 7ikot is ₱200 for e-wallet methods such as GCash and PayMaya. For bank transfers, the minimum may be higher. The maximum withdrawal limits per transaction and per day are displayed in the Cashier section of your 7ikot account.

Common reasons for a delayed 7ikot withdrawal include: pending KYC verification, an active bonus with unmet wagering requirements, a withdrawal request submitted outside business hours, or a security review triggered by unusual account activity. If your withdrawal has exceeded the standard processing time, contact 7ikot support via live chat with your transaction reference number.

7ikot offers a wide variety of games for Filipino players, including:

• Slots — hundreds of titles from leading providers
• Bingo — classic and themed bingo rooms
• Fierce Fishing — action-packed fishing arcade games
• Table Tennis — fast-paced sports betting on table tennis
• Live Casino — live dealer baccarat, roulette, blackjack, and more

New games are added to 7ikot regularly, so check the lobby for the latest additions.

Yes. 7ikot is fully optimized for mobile play. You can access all games directly through your mobile browser on Android or iOS — no app download required. The 7ikot mobile experience is designed to be smooth and responsive, whether you are playing on a smartphone in Manila or a tablet in Cebu.

All games on 7ikot use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game providers on the 7ikot platform are subject to independent auditing and testing. The Return to Player (RTP) percentage for each slot game is available in the game's information panel within the 7ikot lobby.

To activate self-exclusion on 7ikot, go to Account Settings → Responsible Gaming → Self-Exclusion. Choose your preferred exclusion period (6 months, 1 year, 5 years, or permanent) and confirm. The exclusion takes effect immediately and cannot be reversed during the active period. You can also request self-exclusion by contacting 7ikot support via live chat.

Yes. 7ikot provides several responsible gaming tools accessible from your account settings:

• Deposit limits — daily, weekly, or monthly caps on how much you can deposit
• Loss limits — maximum amount you can lose within a set period
• Session time limits — automatic logout after a defined play duration
• Cooling-off periods — temporary account suspension of 24 hours to 30 days

Reductions to limits apply immediately; increases require a 24-hour waiting period.

7ikot uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and the 7ikot platform. Financial transactions are processed through secure, PCI-compliant payment gateways. 7ikot also offers two-factor authentication (2FA) for an additional layer of account security. Your personal data is handled in accordance with 7ikot's Privacy Policy.

7ikot's customer support team is available 24 hours a day, 7 days a week via live chat on the 7ikot website. You can also reach the support team by email — the address is listed in the Contact section of your account. Response times via live chat are typically under 5 minutes. For account-specific issues, have your account username and any relevant transaction reference numbers ready.